Part of the American ethos is that each one of us is unique. We are individuals with rights and freedoms, the “unalienable rights” the founders wrote about in the Declaration
Read MoreWhat’s your favorite job title? Old school titles such as chief executive officer, sales manager, account executive, associate? How about the new world: Master of experiences, grand master of underlings, wizard of light
Read MoreDo you live by a set of principles? We all do to some extent. But how many of us actually write them down clearly and keep improving on it? Go ahead and take a moment to scribble
Read MoreYou’ve probably been in one of these discussions. Open office vs. cubical farms. Remote working vs. face-to-face. Should we have “Meetings, feedback, evaluation, and more meetings?” These are seemingly endless debates on worker productivity and satisfaction. Interestingly,
Read MoreIt’s always good when something you believe is reinforced by facts. The mission of FiveFour is to help businesses develop a culture of transformational customer experience. We believe that when a business engages with their customers in a way that values their time and provides them
Read More
I just finished “Ready, Fire, Aim” by Michael Masterson and found something that speaks to our experience at FiveFour. I’ll tell you what that is in a minute. First some background. The book started as a
Read More