Define The Culture
This CEO let it all slip away
“Early on, my culture was rock solid.” That was what this former CEO said when I shared my 4D Transformation Method with him recently. “Up until we had about 35
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Develop The Team
Freak winter storm reveals two stories of mindset
Two weeks ago, a devastating winter storm passed through an area of the country that isn’t used to cold and snow. It wreaked havoc across the south and disrupted millions
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Design The Experience
Should we slow down?
That was the question posed by the leadership of a highly successful business that I recently started working with. They had recently come through a period of rapid growth. And that
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4D Transformation Method
Grow from the inside out
As a business owner, you want long-term success. And that means growth – whether that’s revenue, profit, or just more time for yourself. When you say that word – growth – it sounds simple. But many of the companies we talk to have
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Define The Culture
What do you get paid to do?
I find that the simplest approach is often the best. Unfortunately, simplicity doesn’t mean easy. We focus on company vision, mission and values in our work at FiveFour. We do that
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Design The Experience
The Scooters guy and the Breadsmith lady
I heard a story recently that’s a real-life demonstration of the principles we follow at FiveFour. It’s a coffee story, which got me interested right away. Mmmmmm, coffee. Susie Patrick owns the Breadsmith stores
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Define The Culture
The brick layer and the NASA janitor
I want to talk about vision. As in, your vision for your business. I know what you’re probably thinking: “Vision?! I don’t want to talk about the future! I have too
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Develop The Team
What’s your One Word for 2021? We want to know
It’s “One Word” time. What’s yours? Every year about this time, the FiveFour team gets together to talk about one of the foundational books in the Team Improvement Rewards Program. “One Word
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Define The Culture
Lead by example to engage your workers
Real culture change in any organization starts at the top. Specifically, any employee engagement effort is first a leadership engagement effort. It seems obvious but what commonly happens is the leader – CEO,
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Design The Experience
The Ultimate Question for Your Customers
In the Ultimate Question, Fred Reichheld tells the story of financial software company, Intuit, describing a problem that FiveFour regularly helps businesses solve. Co-founder Scott Cook built a successful company on the mission “To make
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