The Essence of KPIs Imagine yourself as an athlete gearing up to break a world record. You’re not merely relying on talent alone. Instead, you meticulously analyze every facet of
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Negativity stealthily creeps into our lives through news cycles and conversations, silently sapping our productivity and joy. Consider this: the U.S. economy suffers staggering losses—billions vanish due to negativity. But
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In the vast world of fables, there lies a charming story known as “The Porcupine Fable.” Although seemingly simple, this delightful tale holds profound insights into the dynamics of teamwork
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Creating exceptional customer experiences should be a shared goal across all businesses, aiming to be known for their friendliness, attentiveness, and ability to anticipate needs, but achieving this requires intention
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Leadership is the backbone of success. It is the guiding force that helps us navigate the rough waters of life, and it is the anchor that keeps us grounded when
Read MoreWe’re always seeking better results, but whose responsibility are those results? In the book It’s Called Work for a Reason, author Larry Winget says that your results are your own
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The best entrepreneurs make decisions based on their values. The best managers make decisions based on the corporate values. The best leaders teach their people how to make decisions based
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A plant supervisor who I coach told me a story that illustrates a great lesson for leaders everywhere. This supervisor’s work occasionally took him on location with their customers in
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How’s your wellbeing? I know that sounds like the beginning of a hot yoga class. But it’s a question that business leaders need to ask their employees. Then, actually listen
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The hardest job for many business owners and leaders is doing less. Most people who start or lead businesses achieve early success from “doing” work. So much so that they
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