Define The Culture Archives - Page 3 of 4 - The Battle for Better Business

Don’t ‘hire.” Select and retain.

Hiring. It’s the topic of nearly every conversation I have with my clients coming out of the pandemic. It’s a great challenge facing business leaders. But it’s the one thing

Define The Culture

“That’s why we have so much turnover”

I was speaking to the COO of a large construction company because they were having a hard time finding and keeping workers. They’d had more than 60% turnover the previous

Define The Culture

Realize how pressure can make you better

You want a job description for the business leader of today? I can give it to you in two words: solve problems. I know what you’re saying: “Tell me something I

Define The Culture

Start with WHY

When we started FiveFour in early 2018, the vision of the founders was to teach everyone what had made our individual businesses successful: a remarkable customer experience. But what we

Define The Culture

ALIGNING THE TWO KINDS OF PURPOSE

One of the best books I’ve ever read on motivation was Drive by Daniel Pink, where he examines the science around the three pillars of motivation: autonomy, mastery and purpose. Purpose is

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“WE HAVE THREE CULTURES”

I was talking to the CEO of a bank with more than a dozen branches when he said, “We don’t have a culture at our bank. We have three cultures

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This CEO let it all slip away

“Early on, my culture was rock solid.” That was what this former CEO said when I shared my 4D Transformation Method with him recently. “Up until we had about 35

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What do you get paid to do?

I find that the simplest approach is often the best. Unfortunately, simplicity doesn’t mean easy. We focus on company vision, mission and values in our work at FiveFour. We do that

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The brick layer and the NASA janitor

I want to talk about vision. As in, your vision for your business. I know what you’re probably thinking: “Vision?! I don’t want to talk about the future! I have too

Define The Culture

Lead by example to engage your workers

Real culture change in any organization starts at the top. Specifically, any employee engagement effort is first a leadership engagement effort. It seems obvious but what commonly happens is the leader – CEO,